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About the Role

As a Senior Platform Engineer at NinjaOne, you are not just part of a technology team but a pivotal player in a challenging and innovative environment. In your role, you will be instrumental in shaping and maintaining our cloud infrastructure and ensuring seamless deployment, management, and processes of our IT Operations SaaS products.

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Your journey at NinjaOne involves a collaborative and dynamic engagement with software developers, quality assurance engineers, and various stakeholders. You will enhance our development process's efficiency, effectiveness, and productivity. By optimizing workflows, building tools, and advancing build and test processes, you ensure our platform's operational and development excellence.

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Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, ME, MA, NJ, NC, OR, TX and VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

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We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.

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About Us

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

• Collaborate closely with Software Engineers and Product Managers to deliver scalable and reliable full-stack services, focusing on improving developer productivity.
• Provide technical expertise in full-stack development and DevOps best practices.
• Contribute to developing and optimizing CI/CD pipelines, facilitating seamless provisioning and deployment of applications.
• Engage in continuously improving our platform’s architecture, ensuring high availability and scalability.
• Assist in deployments and release management across various environments.
• Develop and implement processes to enhance operational efficiency, maintain security compliance, and improve developer experience.
• Mentor team members in full-stack development and DPE practices.
• Serve as a technical point of contact for production support and offer guidance during business hours and after-hours as needed.
• Other duties as needed

Required Qualifications:

• 5+ years of experience in full-stack development in a cloud-based environment.
• Background in developer productivity, platform engineering or building internal developer tools.
• Strong experience in AWS and familiarity with Infrastructure as Code technologies (e.g., AWS Cloud Formation, CDK, Ansible, Terraform).
• Proficient in Typescript.
• Knowledgeable in agile tooling (Jira, Confluence), version control systems (Git, BitBucket, GitLab), and CI/CD tools (Circle CI a plus).
• Experience with both monolithic and container-based application architectures.
• Strong understanding of cloud infrastructure, operations, and native cloud application development.
• Excellent communication skills and the ability to coach and mentor team members.

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Preferred Qualifications:

• Bachelor’s degree in technology.
• Experience with React, Java, and Golang (bonus).

What You’ll Love

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

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Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $130,000 to $200,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Position Summary:

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The Cyber Security Analyst reports to the Manager, Cyber Security and is responsible for monitoring and analyzing security events and alerts using advanced security information and event management tools. This role identifies potential threats and initiates incident response procedures to mitigate risks and protect the organization's systems and data. In addition, this role triages and reviews security ticket details, ensuring efficient handling by the appropriate personnel and notifying customers of incoming tickets and any workflow hindrances.

• Monitor security events and alerts using advanced security information and event management tools, analyzing potential threats, and initiating incident response procedures.
• Triage and review security ticket details to ensure issues are handled efficiently by the proper personnel.
• Notify customer of all incoming tickets and any issues that will prevent workflow.
• Handle all customer requests including security configurations, reporting requests, investigations, and all error/issue identification.
• Troubleshoot product issues.
• Understand when to escalate tickets to upper management.
• Provide support for the log management and security information and event management (SIEM) solutions.
• Ensure authorized access by investigating improper access, revoking access, reporting violations, and monitoring information requests.
• Provide installation, maintenance, upgrades, and troubleshooting of security applications and appliances across all functional departments.
• Perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Knowledge, Skills, Abilities, and Behaviors:

• Strong interpersonal skills and team-oriented attitude.
• Coachable and able to turn feedback into results.
• Strong desire to be in the security industry.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to apply techniques for detecting instrusions.
• Ability to interpret information collected by security tools.
• Superior analytical and critical thinking skills.
• Understanding of how information travels.
• Superior organization, facilitation, and leadership skills.
• Flexibility to work in a dynamic, fast-paced environment.
• Customer service skills.
• Familiar with proxy and web content filtering tools.

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Education/ Experience:

• 1-3 years of security industry experience or equivalent skill level.
• Well-rounded technical knowledge in Windows, Mac, Linux OS.

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Preferred Qualifications:

• Basic programming skills are a plus.
• Bachelor's degree in a relevant field is a plus but not required.
• Familiar with scripting languages such as bash, powershell, python, KQL preferred but not required.
• Experience system administration and/or network infrastructure is a plus

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Certifications:

• Security+, Network+, CCNA, CBROPS, CEH preferred.

Physical Demands:

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

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Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Overview:

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As a Senior Cyber Security Assessor at Meriplex, you will play a crucial role in ensuring the security and integrity of our customer’s digital infrastructure. This position involves conducting rigorous assessments of customer’s cyber security measures, identifying vulnerabilities, and evaluating risk management strategies to protect our customer’s information systems and networks.

• Security Audits: Conduct comprehensive internal and external security audits to identify vulnerabilities and non-compliance with established information security standards.
• Risk Assessment: Perform detailed risk assessments on information systems and infrastructure to determine potential security threats and develop risk mitigation strategies.
• Compliance Checks: Ensure compliance with relevant security standards such as HIPPA, CIS 18, NIST CSF, NIST 800-171 and 53, CMMC, FFIEC, GDPR, and PCI DSS, and prepare for upcoming regulatory changes.
• Reporting: Prepare detailed reports that outline findings from security assessments, including risk analysis, vulnerabilities, and recommendations for improvement.
• Collaboration: Work closely with departments and customers to implement security measures and practices effectively.
• Continuous Learning: Stay updated with the latest security threats, trends, and technologies to continually enhance our security framework.
• Training and Guidance: Provide training and guidance to other departments on security best practices and risk management techniques.

Required Qualifications:

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• Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field; or related experience
• At least 5+ years of experience in cyber security assessments or a related field.
• Strong understanding of information security principles, frameworks, and standards (e.g., HIPPA, CMMC, NIST, CIS).
• Proficient in using security testing tools and software.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both written and verbal, with the ability to present complex information to non-technical stakeholders.

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Preferred Skills:

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• Certifications such as CISSP, CISA, or similar.
• Experience in a regulated industry, understanding specific compliance requirements.
• Advanced knowledge of network infrastructure and database security.

Work Schedule/Travel:

• Meriplex’s TAC operates 24/7 - both workday and after hours shifts available, Monday – Sunday.
• Estimated 0% travel required.

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Physical Demands:

Sedentary Work – Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

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Disclaimer:

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.