Build Your Career in Cybersecurity -
YOUR WAY

Summary

Join our dynamic Enterprise Remote Access team in a Senior Cybersecurity position, where you will play a pivotal role in safeguarding AT&T's networks. This is an exciting opportunity for an experienced professional well-versed in various VPN and network access control systems.

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In this role, you will collaborate closely with internal team members, IT partners, and business leads to implement and maintain secure access solutions. Your expertise will be instrumental in resolving connectivity issues for end users, ensuring seamless and secure network access. We are looking for a detail-oriented professional who thrives in a collaborative environment. You will be responsible for conducting technical proof of concepts, rigorous testing, lab work, and various technical tasks to support our secure access programs.

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This position demands a high level of technical proficiency and experience in cybersecurity, covering products, services, infrastructure, networks, and applications. You will be entrusted with protecting AT&T, our customers, and our vendors/partners. By working on diverse projects, you will contribute to the security of devices, assets, data, and networks, reinforcing AT&T's commitment to cybersecurity excellence.

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Company Overview

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

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Apply now!

• The T3 support engineer reviews and responds to requests for VPN assistance from other domestic and international help desk/support organizations. This may involve gathering additional information/detail, performing triage, using critical thinking skills to find and solve issues, or routing the issue to another support organization.
• The T3 support engineer works closely with the following groups:
• Tier 1/2 support desk personnel to help them become more efficient and effective in resolving issues at first contact.
• VPN client and infrastructure SMEs to obtain a sound understanding of the VPN technology in terms of provisioning requirements and processes, installation and configuration, and end-user connectivity requirements and processes.
• Various organizational SMEs to develop effective user guides, helpdesk guides, and troubleshooting guides for support desks and end users, as well as provide technical training to these groups.
• Tracks issues where necessary to resolution.
• Establishes relationships with other internal support organizations (e.g. helpdesk leads, IQ Bar Leads, field support leads, etc.).
• Participates in SWATs and Call to Work calls related to VPN related outages.
• Creates and executes queries in Splunk to identify user activities and trends related to VPN usage.
• The position reports directly to the Associate Director over the VPN team and works closely with the SMEs knowledgeable on both the Palo Alto Global Protect platform and the Cisco AnyConnect and ISE platforms.

Required Qualifications:

• Bachelor’s degree in information systems, engineering, or cybersecurity preferred; equivalent experience equal to 5 years of infrastructure and /or application support may be considered in lieu of degree.
• 3 – 5 years of experience with firewalls, VPN, proxies, and desktop defense concepts.
• Excellent problem-solving, communication, and interpersonal skills, with a focus on customer service.
• Team-oriented thinking with demonstrated ability to produce high-quality work as part of a fast-paced, dynamic team.
• Ability to develop both internal/technical and customer facing documentation using Microsoft office applications.
• Requires on site presence at the listed location. No relocation assistance is provided.

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Preferred

• Knowledge of Palo Alto firewalls (including Global Protect), Cisco AnyConnect, and Cisco Identity Services Engine (ISE).
• Familiarity with creating and executing Splunk queries.
• Familiarity with scripting languages (e.g., Perl, Python) or automation tools for managing firewalls at scale.

Our Senior Cybersecurity earns between $116,700.00-$175,100.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

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Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

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#LI-Onsite – Full-time office role

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Weekly Hours: 40

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Time Type: Regular

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Location: USA:GA:Alpharetta / 500 North Point Pkwy - Adm (Owned):500 North Point Pkwy

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Salary Range: $116,700.00 - $196,100.00

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Company Overview

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

• Lead and provide support for the implementation and administration of IAM platforms
• Respond to break/fix requests, monitor environment, support Digital Technology during development, QA, and production environments
• Respond to Level 2 tickets including bugs, outages, and new feature requests
• Ensure IAM solutions adhere to regulatory, compliance, and internal requirements
• Maintain IAM policies, standards, and procedures, and control mappings
• Provide reports as requested for compliance
• Work with Cyber Defense and other departments as needed
• Ensure IAM security is aligned with the overall security strategy to reduce risk to the organization
• Engage with development teams and other business partners to enhance IAM service capabilities
• Provide mentorship on the implementation and usage of IAM capabilities in enterprise systems
• Collaborate with other IAM team members to provide guidance on IAM related matters and provide feedback to solution design and system support

Required Qualifications:

• Bachelor's degree required in a STEM related field
• An authoritative level of understanding of Enterprise or Customer Identity & Access Management, Single Sign-On, Multi-Factor Authentications (MFA), and Authentication, Privileged Access Management (PAM), Identity Governance & Administration concepts
• In depth understanding of identity Protocols and technologies: OpenID Connect (OIDC,), OAuth, SAML, AD-Fed, API Gateways, SCIM, and platforms such as Ping Identity, Okta, MS Azure (Entra ID), Active Directory, LDAP
• Outstanding knowledge of fraud prevention and detection, identity proofing and identity verification technologies
• Expertise of modern software lifecycle development and automated cloud infrastructure deployment
• Outstanding understanding of policies that reflect system security objectives
• Ability to resolve and determine how a security system works (including its resilience and dependability capabilities) and how changes in conditions, operations, or the environment will affect these outcomes
• Outstanding understanding of at least one of these areas specific tools: Okta, Ping, Microsoft Entra ID or similar and related MFA technology (MS Authenticator, Yubikey, DUO, Okta MFA, PingOne)
• 4+ years of related experience
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications:

• Graduate degree or equivalent experience
• Cybersecurity, Risk Management, Computer Science
• CISA, CISM, CISSP
• 6+ years of outstanding related experience
• Knowledge of organizational standards and policies (ISO, NIST)
• Knowledge of compliance regulations (SOX, PCI, FAA, GDRP, PII)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.

Who We Are

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At Platform Science, we’re working to connect everything that moves.

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Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

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Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

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We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

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About the Role

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We are seeking an experienced Cybersecurity Director to lead and oversee cybersecurity and compliance efforts across our SaaS business. The ideal candidate will be a subject matter expert (SME) in cyber security - AWS infrastructure, endpoint security, email security, Security Operations Center, Firewalls, Palo Alto and Fortinet VPNs. This role will be key in maintaining our company's leadership in cyber security within the telematics industry and supporting newly acquired teams and technologies.

• Cybersecurity Leadership: Collaborate with cross-functional teams to ensure best practices in cybersecurity are maintained across all business areas, including acquisitions and newly integrated environments.
• Acquisition Cyber Workstream: Provide subject matter expertise in merging acquisition employees into our cyber security framework (endpoint, firewall, IAM, etc.)
• Post-close, lead the integration efforts of new employees on to Platform Science Cyber tools to include:
  • End point AV
  • VPN to include CASB and DLP refinement
  • Mobile Device Management deployment - Laptops and Mobile Devices
  • Security onboarding training
• SOC Point of Contact: POC for external SOC provider, liaison with internal teams, track findings and mitigations; work with internal teams to develop timelines and SLA’s for resolving posture findings. Provide SME in onboarding of vendor.
• Consulting for IT and Security Teams: Provide SME guidance to IT for the onboarding of newly acquired Windows environments and support the integration of mobile device management for new PC users.
• SOC2 and ISO Compliance Management: Senior member of the SOC2 and ISO compliance processes
• Policy Review and Updates: Regularly review, update, and improve security and privacy policies to ensure they align with the latest industry standards and regulatory requirements, including GDPR and US privacy laws.
• GDPR and Privacy Compliance: Ensure the business stays compliant with evolving GDPR and US privacy regulations, advising internal stakeholders on necessary changes or improvements.
• Continuous Improvement of Cybersecurity and Privacy Posture: Work with cross functional teams to identify opportunities to improve cybersecurity posture, response and compliance to include tooling, automation, workflows and testing.

Required Qualifications:

• Proven experience as a cybersecurity department leader.
• Familiarity with cybersecurity applications and tools such as:
• Wiz, Palo Alto Prisma, Fortinet, Global Protect, Crowdstrike, Cortex XDR.
• Strong knowledge of SOC2 and ISO 27001 compliance in a SaaS or technology company.
• Strong knowledge of GDPR, US privacy laws, and evolving global privacy requirements.
• Expertise in serving as a primary point of contact for external auditors.
• Ability to integrate newly acquired teams and systems into existing security and compliance processes.
• Experience working with Windows environments and mobile device management for PCs.
• Strong communication and leadership skills, with the ability to work across departments and with external stakeholders.

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Preferred Qualifications:

• Certifications such as CISSP, CISM.

Platform Science Benefits Highlights

The company offers various benefits to regular, full-time employees including:

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• Medical, dental, and vision insurance
• Short-term and long-term disability insurances
• AD&D and life insurance
• 401k plan
• Paid vacation, sick leave and holidays
• Six weeks of paid parental leave

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For more information please see the [Benefits Highlights](https://global-uploads.webflow.com/60242ee565b2be8b567a2237/63a0a47adfc572d99e40d2b0_2023 Benefits Guide.pdf) brochure for regular, full-time employees.

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This is an exempt role. Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $172,095 and $258,287. The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant trainings and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

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Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

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Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy.

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Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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At this time we only consider candidates in these states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, KY, MA, MD, MI, MN, MO, NC, NH, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI. In the future we plan to add more states.

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Beware job scams! Our recruiters use @platformscience.com emails only. We don’t interview via text/message. We don't ask for software downloads (except Zoom) or sensitive info (like SSN/bank). Suspect fraud? Report it to law enforcement & peopleops@platformscience.com.