Build Your Career in Cybersecurity -
YOUR WAY

Overview

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Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.

We are currently looking for an Inside Channel Account Manager (ICAM), to join and grow our successful business for the Platform Management team. This is an exciting and rewarding opportunity that offers career and personal growth with like-minded people in driving Microsoft Platform Management’s Channel strategy in this high-growth industry. Your focus will be to build relationships, create and execute campaigns, drive growth and over-achieve revenue targets.

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Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

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The Inside Channel Account Manager is a quota carrying, team oriented and experienced sales executive focused on directly driving the sale of Quest Platform Management Solutions with and through select partners. Inside Channel Account Managers have an entrepreneurial team spirit, can influence change, and want to leverage the many global resources available at Quest. If you join our team, you will orchestrate the partner-centric software sales engagement, win competitive opportunities, expand existing relationships, and collaborate with Quest groups.

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Company Description

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At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

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We’re not the company that makes big promises. We’re the company that fulfills them.

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We’re Quest: Where Next Meets Now.

• Establish and maintain fruitful, professional relationships with strategic personnel at assigned Partners.
• Coordinate the involvement of field account executives, support, services, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Proactively assess, clarify, and validate partner needs on an ongoing basis.
• Sell with partner organization to end users in coordination with partner sales resources.
• Manage potential channel conflict with other sales channels through strict adherence to channel rules of engagement.
• Ensure partner compliance with partner agreements.
• Drive adoption of company programs among assigned partners.
• Track registered opportunities through assigned partner accounts.
• Closely coordinate company executive involvement with partner and end-user customer management as necessary.

Required Qualifications

• 4+ years of overall sales or management experience or equivalent combination of education and work experience
• Experience building relationships with partners and working in partner ecosystems.
• Has great relationship skills and strong communication and presentation skills across all levels of a partner, customer and internal Quest audience
• Business and technical acumen with an ability to navigate organization layers
• Maximize customer/partner facing activities with the ability to listen, understand and communicate strategic solutions, utilizing effective discovery techniques to uncover sales opportunities
• Requires up to 25% travel

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Preferred Qualifications

• Overall knowledge of the Microsoft technology stack with software industries services and pricing practices, including audits, upgrades and maintenance
• Experience using CRM system/SalesForce.com
• Team-worker: Ability to share due credit with coworkers; display enthusiasm and promote an energetic and fun group working environment; works closely with multiple departments as needed; supports group decisions and solicits options/feedback from coworkers.

Why work with us!

• Life at Quest means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationship.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

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Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Description

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Keeper Security is hiring a highly motivated QA Analyst to join our team focused on Keeper Secrets Manager (KSM) and Keeper Connections Manager (KCM). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

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Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

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About Keeper

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Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

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About the Role

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As a QA Analyst for Keeper, you will be responsible for testing our backend applications, which have no user interface and are entirely script-driven. The role requires familiarity with multiple programming languages, cloud-based systems, and CI/CD pipelines. You will focus on functional testing, API testing, and script validation. Your primary responsibilities will include verifying the functionality of backend APIs, ensuring integration points with cloud platforms, and validating build scripts. You will collaborate with the development team to identify bugs, document test results, and support the continuous improvement of our testing practices.

• Perform manual and automated testing on backend systems for Keeper Secrets Manager (KSM) and Keeper Connections Manager (KCM), focusing on APIs and integration points.
• Validate and test build scripts across various programming languages such as Java, JavaScript, Python, Go, and .NET.
• Work with CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps) to ensure proper build and deployment processes.
• Test integration with cloud providers like AWS, Azure, and GCP, as well as identity and access management (IAM) solutions such as Okta, Ping Identity, and Active Directory.
• Test and validate bash scripts and automation workflows to ensure correctness and efficiency.
• Report and track defects in Jira, providing clear documentation and detailed steps to reproduce issues.
• Work closely with developers to understand product features, API endpoints, and requirements, and assist in identifying potential test cases.
• Assist in improving test coverage and continuously refine QA processes to ensure the highest quality and reliability of the backend systems.

Requirements

• Familiarity with multiple programming languages including Java, JavaScript, Python, Go, and .NET.
• Experience with CI/CD platforms (e.g., Jenkins, GitLab, Azure DevOps) and cloud environments (AWS, Azure, GCP).
• Good working knowledge of bash scripting for system and process automation.
• Understanding of backend API testing, including RESTful APIs and integration points.
• Ability to work with cloud-based systems and various enterprise IAM solutions (Okta, Ping Identity, Active Directory).
• Strong attention to detail and an ability to follow structured test plans, ensuring comprehensive coverage.
• Experience with bug tracking tools like Jira.
• Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder).

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Preferred Requirements

• Experience with serverless environments and cloud-based applications.
• Familiarity with secure software development practices, especially related to secrets management and data protection.
• Exposure to additional scripting languages or automation frameworks.
• Experience working in Agile teams and participating in sprint planning and reviews.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

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Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Classification: Exempt

About the Position

The ideal Architect candidate has extensive experience as a consultant and comprehensive knowledge of the Salesforce Marketing Cloud platform. The candidate must be able to lead requirement gathering sessions, design solutions and then develop those within the Salesforce platform. The candidate must also be able to manage customer expectations and scope by working closely with stakeholders and other internal parties as appropriate.

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Company Overview

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NA

• Assists various stakeholders and teams with understanding capabilities of the Salesforce Marketing Cloud platform.
• Works closely with various stakeholders to elicit, define and refine requirements for the Salesforce Marketing Cloud platform.
• Works closely with various stakeholders to design solutions involving the Salesforce Marketing Cloud platform.
• Documents design solutions within the appropriate documents as dictated by the established development processes.
• Establishes and evolves best practices for the development efforts within the Salesforce Marketing Cloud platform.
• Provides leadership and guidance on all technical aspects of the Salesforce Marketing Cloud platform.
• Stays current on Salesforce Marketing Cloud platform features and capabilities.
• Identifies risks to the platform or individual initiatives that they are engaged with and helps develop risk mitigations.

Required Qualifications

• Bachelor’s degree in marketing, Computer Science, Information Systems, Computer Engineering, or equivalent experience
• 5+ years’ experience in an architect role.
• 4+ years’ experience with Salesforce Marketing Cloud.
• 4+ years’ experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
• 1+ years’ experience with HTML, CSS and JavaScript
• 1+ years’ experience with SOAP APIs, REST APIs and integration techniques.
• 4+ years’ experience documenting business problems/requirements, designing solutions and authoring technical documentation.

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Preferred Qualifications

• Certifications (two of): SFMC Email Specialist, SFMC Developer, SFMC Consultant, SFMC Admin, SF CDP, SF Personalization (Interaction Studio), SF Intelligence (Datorama)
• Experience delivering solutions within waterfall and agile methodologies.
• Experience in a regulated industry is preferred but not required.

Primary Location City/State:

Homebased - Conway, Arkansas

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Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

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Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.

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Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.