The world is about to be transformed rapidly with the power of Data and GenAI. Securiti is at the heart of enabling safe and responsible use of Data and AI. If you are passionate about contributing to something impactful on a global scale, you are at the right place. Start Exploring!

​

As a Regional Sales Manager covering the Southwest USA, you will be entrusted with building and owning strong relationships with partners, prospects and customers and evangelizing our value proposition with various stakeholders. Ultimately, you will be responsible for building high growth and repeatable business in your assigned territory.

​

This is an amazing opportunity for a senior sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic company. Leveraging partners to drive growth, you will also work with systems engineering, customer success, product management, professional services, support, and finance teams.

​

About Us

​

Securiti solves challenges across governance, privacy, and security. With a foundation in data understanding and a team that was responsible for developing and deploying the market leading CASB & DLP technology, we were able to create a platform from the ground up that leverages automation and workflows to solve complex privacy, data, and security business challenges with a simplified interface promoting collaboration across the business. Ease of use, quick to deploy and customizable are all reasons why companies select Securiti versus stitching multiple vendors together to address their challenges.

​

The exponential growth of data brings massive new opportunities, but also brings increasingly perilous security, compliance, and privacy risks. At Securiti, our mission is to enable organizations to safely harness the incredible power of data and the cloud by controlling the complex security, compliance, and privacy risks. Securiti’s solution uniquely combines AI-powered data intelligence with full workflow automation, simplifying compliance with GDPR, CCPA, LGPD and other regulations. Granular insights into structured and unstructured data enable organizations to monitor risk, control access and protect sensitive data at scale.

• Develop and execute a comprehensive business plan for each account to develop relationships with key stakeholders, evangelize value propositions and win renewable business.
• Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problems we solve.
• Develop expert-level knowledge of the value proposition
• Meticulously orchestrate all customer activities and engagements, involving systems engineering, product management, customer support, and finance
• Promptly share all customer information with internal teams using our CRM tools
• Build a strong pipeline of opportunities in your region
• Provide accurate forecasting of quarterly bookings and business plan
• Collaborate with marketing for important events

Requirements

• Hunter-mindset and a go-getter personality is a must-have
• Experience establishing and fostering strong Channel Partner relationships.
• Pre-existing relationships with key resellers in the assigned territory is a must
• High integrity and adept at the consultative approach of winning customer trust
• Ability to learn and become an expert on the value proposition of our solution
• Excellent communication, presentation, and persuasion skills
• Deep industry understanding and customer decision-making process
• Functional knowledge of hybrid deployments of software solutions for data classification, data management or data security.
• 5+ years of proven hands-on experience of selling to CIO, CDO or CISO teams at large enterprises

NA

Professional Services Project Manager

​

We are looking for a Professional Services Project Manager for our global Customer Success organization to execute post-sales customer engagements for Securiti.

​

Securiti has been widely recognized as an industry innovator, being named “Most Innovative Startup” at RSA Conference, Leader in the Forrester Wave Privacy Management Software, and winner of the IAPP Innovation Award. The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high growth global companies before. If you aspire to work on cutting edge technologies and frameworks, side by side with some of the smartest technologists, this may be a unique place for you.

​

As our Professional Services Project Manager, you will have a responsibility for the success of our customers by delivering high-touch post-sales experience, thereby ensuring maximum value for the customers from Securiti’s product offerings.

​

About Us

​

Securiti is an innovation leader in Autonomous Data Intelligence, Governance, Privacy and Protection. The exponential growth of data brings massive new opportunities, but also brings increasingly perilous security, compliance, and privacy risks. At Securiti, our mission is to enable organizations to safely harness the incredible power of data and the cloud by controlling the complex security, compliance, and privacy risks. With a foundation in AI-powered sensitive data intelligence and a team that was responsible for developing and deploying the market leading CASB & DLP technology, we are able to create a platform from the ground up that leverages robotic automation and workflows to solve complex privacy, data, and security business challenges, including simplified compliance with GDPR, CCPA, LGPD and other regulations. Granular insights into structured and unstructured data enable organizations to collaborate, monitor risk, control access and protect sensitive data at petabyte scale in minutes. Ease of use, quick to deploy and customizable are all reasons why companies select Securiti versus stitching multiple vendors together to address their challenges.

• Drive the execution of customer implementation projects, including managing the project plan, tracking milestones and deliverables, keeping all stakeholders informed of status, issues, and changes, and ensuring the customer project is successful.
• Work with a team of Professional Services Consultants to track project action items and deliverables, ensuring consistent, proactive project delivery.
• Interact with teams throughout the company to ensure quality delivery, including the global sales team, engineering, support, and executive teams.
• Coordinate and run project checkpoint meetings, including project kickoffs, weekly updates, and project closures; customizing the content of the meetings for the needs of the individual projects; and tracking and concluding follow-ups from the meetings.
• Develop, maintain, and enhance the project management program, including project artifacts to help the delivery team with the execution of projects.
• Implement continuous improvement in project delivery by analyzing current processes, undercovering opportunities to be more efficient, introducing new processes and technologies, and keeping current on best practices for project management.
• Provide project management guidance for implementation partners, including project plan development and project management processes, and evaluating partners in their execution of customer projects.

Required Qualifications:

• Minimum of a Bachelor’s Degree in a technical field with 4+ years of work experience as a project manager for a technical consulting field.
• Deep understanding of project management tools and methodologies, with expertise on at least one project management system.
• Demonstrated depth in project management and PMO aspects, such as task tracking and dependencies, milestones/issues tracking, project risk mitigation, time tracking and project profitability.
• Strong presence with excellent communication and leadership skills, and a proven track-record of collaborative success with customers, vendors, staff and internal business partners.

​

Preferred Qualifications:

• Understanding of Data Security and Privacy, including corresponding regulations, is a strong plus.

NA

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

​

Company Overview

​

The Technical Support Manager will be responsible for managing a world-class Technical Support team supporting all Qualys offerings. The successful candidate will have demonstrated leadership experience managing highly technical teams. This includes providing leadership interfacing with Development on customer-impacting enhancements and fixes, recruiting and development of support staff, guiding and exceeding team metrics. The successful candidate will also have responsibility for leading efforts in developing and implementing world-class technical support services, knowledge base content, best practices and methodologies to deliver unsurpassed service and support. They will report to the Director of Customer Support, Americas and will oversee the day-to-day operations of deployment, integration, and overall product support. They will work closely with various teams to understand and address customer concerns helping deliver an exceptional customer experience. Customer-first mindset and a positive; get it done; attitude are critical success factors for this role. This role will interface closely with customers and partners.

• Provide seamless 24x7 Follow-the-Sun support by coordinating with global counterparts.
• Responsible for People Management, including hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Continually assess performance, develop improvement plans, and implement solutions to drive continuous improvement ensuring support engineers have the resources, cross-functional relationships and processes necessary to ensure success and sustained performance.
• Mature and experienced guidance and direction to the team to deliver on organizational goals and objectives and maximize opportunity to exceed targets and earn rewards and recognition.
• Participate in and provide oversight to Change Management as it relates to Customer and Technical Support.
• Measured ability to ensure industry leading customer satisfaction
• Ability to set team goals in-line with overall organizational goals, defining specific goals and individual development plans.
• Collaborate with our Product and Engineering teams to help resolve complex technical issues, document product bugs and help influence our product roadmap.
• Act as a liaison between Engineering, Customer Support and Sales on product and service issues affecting our customers including driving key customer escalations.
• Expected to provide leadership at customer escalation calls and customer QBR to help ensure exceptional customer experience with Qualys product and services.
• Effectively participates in the product release cycle to ensure that support readiness requirements are met for new products and that the support staff are well trained and informed on the company; products and services.
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Partner with Customer Success Management to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues.
• Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs
• Collaborates with peers on improving worldwide support process and procedures and provides input to other departments on applications that affect support delivery.

Required Qualifications

​

• Must be a team player with high integrity and a strong work ethic.
• Bachelor and/or post graduate qualifications in Computer Science and/or IT Management or equivalent experience
• A minimum of 5+ years technical support and service experience with a minimum of 2+ years in a people management role is required
• Technical and/or Network Security relevant knowledge and experience in one of the following areas: security operations, network security, technical support, incident detection/response, malware analysis, threat response
• Demonstrated track record of providing world-class technical support for a SaaS platform with multiple offerings and/or with enterprise products to large scale, enterprise IT organizations for mission critical platforms. 24/7/365 follow-the-sun service delivery operations
• Can effectively prioritize and escalate customer issues and drive rapid resolution taking full ownership and with focus on customer experience and minimizing customer impact.
• Excellent written/verbal communication and presentation skills; including the ability to clearly articulate technical issues to both technical and non-technical audiences and explain impact in business terms.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• Strong analytical and end-to-end problem-solving skills.
• Ability to multi-task and prioritize with a strong sense of urgency and getting to closure on behalf of the customer.
• Demonstrated experience influencing people across functional boundaries and effectiveness working with global or international operations
• Proven capability of having successfully delivered on support metrics and managing a support team.

​

Preferred Qualifications

​

• Experience with web application security testing or web application scanning products is a significant plus.
• Maintains a technical background with a strong interest in mastering technical concepts.

Qualys is an Equal Opportunity Employer, please see our EEO policy.